Are there any fees involved with using the access program?

Yes, there is a yearly user fee for each party. Each party is required to pay his or her own fee unless ordered otherwise by the court. Clients with a yearly income greater than $15,000 are required to pay $100 per year. Clients who are on UI are required to pay $50 per year. Clients who are on social assistance or ODSP are required to pay $25 per year. Fees will be waived for those who live in shelters.

Also, upon applying to the program, each party is required to pay a one-time processing fee of $25, which they should bring to the intake interview.

How often do I need to pay the user fee?

The yearly user fee is due once you are accepted into the program and must be paid before the first supervised visit or exchange. After that, the yearly user fee must be paid on or before the 15th of December of each year you use the program.

Who is responsible for the payment of user fees to the program?

Each party must pay his or her own user fee unless the court orders otherwise or unless both parties have agreed in writing that one party will pay for both.

What if I have no income and my common-law partner supports me financially?

Your fees will be determined based on the total income of your family.

What if I cannot afford to pay the user fee?

Submit your request in writing to the attention of the Program Director and your situation will be reviewed.

Am I entitled to a refund if I decide not to use the program?

No. If we are to refuse a case, a refund will be provided. However, if the client decides not to use the program, a refund will not be provided.